Job Description

Job Title: Assistant Quality Assurance Supervisor

Employment Type: Full-Time, Non-Exempt

Reports To: Quality Assurance Manager

Pay Rate Range: $65,000.00 - $75,000.00

Location: Waukegan, IL

Position Summary:

The Assistant Quality Assurance Supervisor is responsible for supervising and supporting QA activities to ensure all products meet established quality and safety standards. This role also serves as a backup to the QA Administrative Assistant for reporting and log maintenance. The individual in this role plays a key part in food safety, product quality, and driving continuous improvement initiatives.

Key Responsibilities:

• Perform all duties of Quality Inspectors as needed
• Coordinate daily staffing for the Quality department
• Oversee and support Quality Inspectors to ensure compliance with procedures and performance expectations
• Provide backup support for generating and maintaining QA reports and departmental logs
• Train and onboard new Quality Inspectors
• Assist inspectors in preparing for new jobs and product runs
• Communicate effectively and professionally across departments
• Respond to internal communications including emails and other correspondence
• Facilitate the handoff of QA-related information and updates between shifts
• Review QA documentation and reports, initiating corrective actions when necessary
• Ensure all work instructions are accurate, current, and aligned with customer requirements
• Maintain internal QA reports as required
• Manage components and finished goods within the hold system when applicable
• Lead investigations of non-conformance related to components or finished goods
• Conduct risk and root cause analyses, develop corrective action plans, implement solutions, and report outcomes
• Support quality issue resolution through training, corrective actions, and process validations

Qualifications:

• Hours: 2nd Shift 2:30pm to 11:30pm Monday to Friday
• MS Excel: Must be proficient and advanced = Advanced within Macros / Pivot Tables
• Position Breakdown: 50% Administrative / 50% Production / Supervision Floor
• Experience: 2–4 years of experience in quality control within a manufacturing environment
• Education: High school diploma or GED required
• Language: Bilingual (English and Spanish) required
• Supervisory Experience: 1yr minimum
• Soft Skills: Ability to work independently with minimal supervision, assertive, detail-oriented, and proactive
• Direct Reports: 2 Quality Inspectors

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