We are seeking a dedicated and customer-focused Customer Service Representative to handle inbound calls related to individual and business tax compliance and general inquiries. In this role, you will support taxpayers by providing accurate information, reviewing accounts, and assisting with payment arrangements.
This position requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. A positive attitude and a commitment to doing what’s right for customers are essential to succeeding in this role.
Key Responsibilities
Required Skills
Preferred Skills
Required Experience
Preferred Experience
Education
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