Case Specialist Job at Robinson and Casey, PLLC, Boca Raton, FL

bzhvdE9ucHRock8xTm1KOGQwbExhOFRYSVE9PQ==
  • Robinson and Casey, PLLC
  • Boca Raton, FL

Job Description

Join Robinson and Casey, PLLC, where you can make a genuine impact through purposeful work as a Case Specialist. This role isn't about high-volume intake; it's about guiding families through the complexities of Marchman Act and Guardianship cases with empathy and professionalism.

Our structured, growth-focused environment empowers you to deliver life-changing legal interventions. You'll work alongside a specialized legal team, allowing you to conduct case consultations, address concerns, and turn opportunities into retained matters. We're committed to fostering career growth and providing competitive compensation, ensuring you feel valued and supported in your mission to make a difference.

You'll need exceptional consultative sales skills to excel in this accountability-driven role. We seek professionals who thrive on guiding families through critical times, establishing trust, and making informed decisions. With a proven sales process and a 40%+ closing rate, you'll have the tools you need to succeed. Our firm values professionalism, responsiveness, and compassion, offering you the chance to contribute to something truly meaningful. If you're ready to apply your high-trust sales expertise to work that genuinely matters, let's embark on this journey together.

Compensation:

$60,000 - $150,000 yearly

Responsibilities:

The Case Specialist will conduct in-depth meetings with prospective new clients (PNCs) for the purpose of selling legal services. During these meetings, the Case Specialist will:

  • Follow policies and procedures on how to communicate with PNCs in the most effective and compassionate manner.
  • Collect information about the PNCs and the matters for which they are seeking the Firm’s help.
  • Assure the PNCs that the Firm’s attorneys and staff will be able to help them.
  • Show compassion and empathy for their situation.
  • Provide a general description of the Firm’s services in the area where the PNC needs help.

The Case Specialist will oversee the client onboarding process:

  • Create the Engagement Agreement and accept payment, interacting with the attorney for acceptance of the contract.
  • Send emails to the appropriate parties within the firm to start a new case.
  • The ability to collaborate effectively with our team is crucial, requiring passion and the skill to tailor solutions to meet clients' unique needs and objectives. Please note that this is an individual contributor role working closely with a team. No management responsibilities included.
  • The Case Specialist will stay in contact with PNCs who do not appear for their consultation, and PNCs who do not sign up after their initial consultation, to keep the door open for them to come in when they are ready.
  • The Case Specialist will keep detailed records regarding consultations.
  • The Case Specialist will actively engage in dialogue with management regarding the quality and volume of the leads, offering constructive feedback and suggestions for improvement based on “front-line” experience.

Training & Development Provided:

  • Attend bi-weekly sales training.
  • Weekly role play sessions to strengthen your skills.
  • Call debriefs.
  • 1:1 Coaching.
  • Book club.
Qualifications:
  • 5 years of experience in sales of products or services, luxury or high-end products and services is required.
  • Education and/or work experience equivalent to a bachelor’s degree.
  • Strong interest in consultative solutions selling.
  • Experience with CRM, particularly reporting, is required.
  • Knowledge of the legal industry and/or behavioral health industry is an asset.
About Company

What We Offer  

  • Competitive compensation
  • A structured, growth-focused environment with clear expectations
  • Purpose-driven work
  • The opportunity to contribute to something meaningful and well-run 
#WHLAW2

Compensation details: 60000-150000 Yearly Salary

PI29d5147e2659-30492-40467064

Job Tags

Contract work, Work experience placement

Similar Jobs

CRH

Retail Merchandiser Job at CRH

 ...Pebble Technology International pool finishes, and Techniseal sands and sealant technologies. Job Summary TheRetail Merchandiser will be responsible for covering big box retail stores for Oldcastle. We seek a highly motivated, self-starter who can provide... 

LUV Car Wash

Car Wash Field Technician (Electrician) Job at LUV Car Wash

Description: LUV Car Wash was founded in Sept of 2021, and we have rapidly grown to over 80+ locations in 6 states, including CA, NV, FL, GA, PA, and NJ. We are looking to add a Maintenance Technician to our growing team to help us continue our mission to become the best... 

Supportworks

Chief Technology Officer (CTO) - Thrasher Companies Job at Supportworks

Chief Technology Officer Thrasher Companies: Thrasher Foundation Repair/Thrasher Partners/Supportworks The Opportunity We are looking for a Chief Technology Officer (CTO) who approaches technology as a means to solve real business problems, not as an end in itself...

Compass Group

Executive Sous Chef Job at Compass Group

 ...wont get you very far. Job Summary As an Executive Sous Chef with Wolfgang Puck Catering at our LA Commissary, you will play...  ...large-scale food production supporting high-profile events and corporate accounts, ensuring every dish is executed with precision,... 

Applus IDIADA

Vehicle Test Driver - Mountain View Job at Applus IDIADA

 ...activities by providing design, engineering, testing and homologation services. As a TOP...  ...with safer, more efficient, and sustainable vehicles. With presence in 22 countries, we offer...  ...vacancies. Job Description Driver Operator Applus IDIADA is seeking Driver...