Job Description

Job Description

At ME Wilson, our Claims Advocate position offers a refreshing alternative. Instead of managing claims files and fielding calls from claimants, you'll serve as a strategic partner and trusted advisor to our commercial clients. You'll guide them through the claims process, collaborate with carriers, and ensure issues are resolved with clarity and professionalism.

This role is perfect for a seasoned adjuster who’s ready to leverage their experience in a collaborative, client-facing environment, while stepping away from the pressures of high-volume claims handling. The ideal candidate has extensive experience in claims adjusting and a strong understanding of Auto Bodily Injury Liability claims.

Key Responsibilities

• Review and analyze carrier handling, investigation, reserves, and resolution strategies for assigned claims

• Facilitate and maintain proactive communication between clients and carrier adjusters

• Lead and participate in claim reviews, conference calls, and client meetings

• Prepare detailed periodic status reports for clients and producers

• Counsel clients on the insurance claims and litigation processes

• Provide clients with claims resources, education, and support materials

• Review and advise on clients’ internal claim investigation procedures

• Advocate for clients in claim disputes or coverage issues with carriers

Desired Skills and Experience

• Associate or bachelor’s degree required

• Minimum of 7 years of experience as a licensed commercial adjuster, specifically in Auto Bodily Injury Liability

• Ability to work independently and manage multiple cases effectively

• Strong verbal and written communication skills

• Excellent organizational skills and keen attention to detail

• Proven ability to prioritize tasks and meet critical deadlines

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.

Benefits & Perks

We value our employees and are committed to providing a comprehensive benefits package that supports your well-being and work-life balance, here’s what we offer:

Health & Wellness

• Medical, Dental, and Vision Insurance
• Employer-Sponsored Life Insurance
• Long-Term Disability & Employer Sponsored Short-Term

Financial Benefits

• 401(k) with Company Match

Work-Life Balance

• Generous Paid Time Off (Starts at 4 Weeks)
• Additional Volunteer PTO to Give Back to Your Community

EEOC Statement:

ME Wilson is an equal employment opportunity firm and strives to comply with all laws prohibiting discrimination based on race, color, religion, age, sex (including sexual orientation and gender identity), national origin or ancestry, disability, military status, marital status, and any other category protected by federal, state, or local laws. All such discrimination is unlawful, and all persons involved in the operations of the firm are prohibited from engaging in this conduct.

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