Communications & Intake Coordinator Job at Trustpoint.One, Newark, NJ

b3M0dU9YbGhnTE94TldCeWNFMUZiTUxSS1E9PQ==
  • Trustpoint.One
  • Newark, NJ

Job Description

Trustpoint has several immediate openings with a busy and collaborative legal services organization in Newark, NJ, in their search for Communications & Intake Coordinators to join their onsite team on a contract-to-possible hire basis. This role provides essential support and communication to clients a fast-paced litigation support environment. The ideal candidate is detail-oriented, empathetic, and thrives in a client-facing role. Successful candidates will have previous experience in high-volume communications or intake.

Responsibilities:

  • Serve as the first point of contact for new clients, providing guidance and updates throughout the litigation process
  • Conduct intake calls, gather case details, and enter data into Salesforce
  • Handle outbound and inbound calls in a professional and efficient manner
  • Assist with pre-litigation investigations, draft correspondence, and review medical and legal documents
  • Manage scheduling and calendars, ensuring case files remain accurate and up to date
  • Maintain a professional and responsive rapport with clients

Qualifications:

  • Prior experience in a call center, legal or professional services environment, preferably in a client-facing capacity
  • Experience working with medical records is a plus
  • Strong organizational skills and attention to detail
  • Excellent written and verbal communication skills
  • Experience with Salesforce or similar case management software
  • Tech-savvy, with the ability to manage confidential information with discretion

Details:

  • Contract-to-possible hire role
  • Expected start date of 3/30
  • Onsite position in Newark, NJ
  • Hours: 9am – 6pm, Monday – Friday
  • Compensation is expected to be 20-23/hr, commensurate with experience

Trustpoint.One provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Tags

Contract work, Local area, Immediate start, Monday to Friday

Similar Jobs

Colourmrks Salon

Hair Stylist Assistant Job at Colourmrks Salon

 ...Love Hair? Start Your Career With Us! Were looking for an energetic, fashion-forward Hair Stylist Assistant whos ready to learn, grow, and be part of a fun salon team. If you: Have a passion for hair and beauty Enjoy working with people Stay organized... 

Ohio Logistics

CDL A Truck Driver Job at Ohio Logistics

 ...you do (no unpaid surprises!) Work-life balance that actually makes sense Supportive team culture - you're never just a truck number Strong benefits package, including Quarterly Performance bonus We pay for your experience - the more CDL A experience... 

Greenville Growth

Events & Community Marketing Trainee Job at Greenville Growth

 ...entry-level position is designed for individuals who enjoy working with people, representing meaningful causes, and gaining hands-on experience in marketing, events, and leadership. Trainees begin by managing short-term, pop-up style events throughout the local area,... 

Spectrum Staffing Services/HRStaffers Inc.

Facilities Manager Job at Spectrum Staffing Services/HRStaffers Inc.

 ...SUMMARY We are seeking a Facilities Manager responsible for performing the necessary plant engineering and maintenance of the Companys physical facility. The Facilities Manager maintains all physical assets of the building and capital equipment, and oversees the utilities... 

Ztek Consulting INC

Physical Security Consultant- with PM Job at Ztek Consulting INC

 ...and sustainability. High proficiency in Microsoft Office and security project documentation tools Roles & Responsibilities: Project Delivery & Execution Review and intake physical security project assessments provided by business stakeholders....