Customer Service Representative Job at Motion Recruitment, Alpharetta, GA

cU1RcVBIRnNnN080TkdGemRrNU1hTVRUSVE9PQ==
  • Motion Recruitment
  • Alpharetta, GA

Job Description

Our client is looking to hire a Customer Service Representative to support customer inquiries and ensure a positive client experience. This is an opportunity that is an initial 6-month contract looking to hire Full-Time located near Alpharetta, GA.

This is a great opportunity for someone early in their career who enjoys problem-solving, communicating with customers, and working in a fast-paced environment.

Schedule- Remote (1-2 times a month in office)

What You’ll Be Doing

  • Serve as the first point of contact for customers, handling inquiries related to products and services
  • Identify customer issues and provide appropriate solutions or follow-up as needed
  • Manage a mix of inbound and outbound communication (calls, emails, etc.)
  • Investigate and resolve customer disputes within established SLAs
  • Communicate updates and outcomes of inquiries or investigations to customers
  • Escalate unresolved issues to the appropriate internal teams
  • Accurately document all customer interactions, complaints, and resolutions

What We’re Looking For

  • 2+ years of customer service experience
  • Strong verbal and written communication skills
  • Excellent interpersonal skills and a customer-first mindset
  • High attention to detail with strong documentation skills
  • Ability to work independently and manage time effectively
  • Comfortable using systems like MS Outlook and data entry tools

Qualifications

  • High School Diploma or GED required
  • Entry-level role with opportunities to grow

Job Tags

Full time, Contract work, Work at office, Remote work

Similar Jobs

Ashley | The Wellsville Group

Housekeeper - Part Time Job at Ashley | The Wellsville Group

First impressions are everything, and our showroom is the star of the show. Were on the hunt for a part-time Housekeeper to keep it dazzling every day. Youll be the magic behind the scenesdusting and vacuuming the showroom, mopping hard surfaces, tossing trash, sprucing...

Burnett Specialists Staffing | Recruiting

Corporate Transaction Paralegal Job at Burnett Specialists Staffing | Recruiting

 ...A North Dallas law firm is seeking a senior level, Advanced Corporate Paralegal with at least ten years of corporate paralegal experience. This vital role will support multiple attorneys with the opportunity to assist the transaction team with complex mergers and acquisitions... 

ABM

School Custodian (142687) Job at ABM

 ...Job Description: We are looking for a reliable and experienced School Custodian to perform general cleaning duties in designated areas at a K-12 school, college or university campus environment. Days: Monday-Friday 3 weekends a month Time: 2:00am-10:30am Pay... 

Medix™

Clinical Research Nurse Practitioner 251687 Job at Medix™

 ...The Sub-Investigator assists the Principal Investigator (PI) in the day-to-day conduct of clinical trials. The primary role is to ensure participant safety, strictly adhere to study protocols, and manage accurate data collection, all while complying with Good Clinical... 

Impact Workforce Solutions

Picker/Packer Job at Impact Workforce Solutions

 ...Impact Workforce Solutions is hiring for Picker/Packers in Union, OH. Impact is proud to offer an industry leading benefits and wellness...  ...will be responsible for picking products in a fast-paced warehouse environment using RF scanners and cherry pickers. The ideal candidate...