Mostly remote, they will have to come to the office between two or three times a year.
Agent should be available to work M- F from 8:00am 7:00pm CT and Saturdays From 8:00am 6:30pm
Week days are from 7:00am - 9:00pm CT, weekends 8:00am - 6:30pm CT
As a customer service specialist, you will be the first point of contact for customers experiencing technical issues with pharmacy claims. You will provide exceptional customer service via phone, and email.
Key Responsibilities:
Respond to inbound customer inquiries via phone, and email regarding e-vouchers, denial conversion or any other issues related to a Rx claim.
Accurately document each customer interaction, including the issue, actions taken, and resolution in the case management system.
Follow up with customers on unresolved issues to ensure timely resolution and customer satisfaction.
Collaborate with internal teams to escalate complex issues when necessary.
Maintain up-to-date knowledge of CMM services, updates, and known issues.
This is a hybrid position where you will work from home most of the time but will be required to work in office certain days. We will let the person know in advance when needs to come to the office.
We have an immediate need for a Sr. Electrical Engineer for our Syosset, NY location. Come join our team! We are looking to build services and capabilities through the growth of our key asset- our staff. Ranked among the nation's top A/E firms by Engineering...
...Job Title: Assistant PM - Roofing & Waterproofing Location: New York City, NY (Manhattan, NY) Division: Roofing & Waterproofing Compensation: ~$85,000 $100,000 base salary (experience dependent)~ Bonus potential ~ Full benefits package Benefits...
Freelance Event Journalist Philadelphia, Pennsylvania, USA Travel And Tour World (TTW) is seeking a professional freelance reporter to cover the AAHOA Convention & Trade Show in Philadelphia, Pennsylvania, USA. The Role You will be our on-site reporter ...
...or health tech, preferably in diagnostics PMP, CSM, or other Agile certifications are a plus Proven ability to manage multiple complex... ...development, etc.) Experience with agile methodologies (Scrum, Kanban) is a plus. Experience working with external medical...
...A North Dallas law firm is seeking a senior level, Advanced Corporate Paralegal with at least ten years of corporate paralegal experience. This vital role will support multiple attorneys with the opportunity to assist the transaction team with complex mergers and acquisitions...