Job Description

Sunstone Real Estate Advisors, the largest national brokerage firm focused exclusively on manufactured housing & RV communities, seeks a talented Director of Operations to join our growing team in San Diego/Pacific Beach.

The ideal candidate possesses 5+ years’ experience in a similar commercial real estate (CRE) environment, and is familiar with industry terminology, marketing and sales processes, licensing and compliance, and transaction management.

We’re seeking a collaborative, positive, growth-oriented individual to help support the firm’s brokerage team with a range of tasks from creating property marketing materials like OM’s & BOVs, working on social media + email marketing campaigns, assisting with client communication, deal management, due diligence coordination, and industry/company events.

This is a full-time, exempt, primarily in-office role located in San Diego/Pacific Beach. The anticipated salary range for the role is $75,000-90,000 plus a discretionary bonus.

A day in the life of a successful Director of Operations includes, but is not limited to:

• Create and maintain marketing materials, including BOVs, Offering Memorandums (OMs), loan packages, and loan quotes

• Execute email campaigns and deal-specific blasts; manage social media posts to promote current deals and brand visibility

• Coordinate transactions from listing through closing, tracking timelines, deliverables, and key milestones; maintain organized deal files and update the CRM accordingly

• Liaise with clients, buyers, lenders, attorneys, and internal teams to ensure seamless deal execution

• Support brokers with scheduling meetings, client and property tours, travel logistics, and preparation of necessary meeting materials

• Take part in the planning and coordinating office, company, and industry events throughout the year

• Work collaboratively with offices and departments across the firm

The Ideal Director of Operations possesses the following characteristics:

• Excellent soft skills: collaborative, proactive, and approachable with a strong desire to manage and develop team members and the sales office environment

• Intermediate/strong computer skills including Canva, real estate specific programs, Office365, MS Word, Excel, PowerPoint, and Outlook

• Strong organizational, interpersonal and communication skills as well as proofreading and editing abilities

• Quick learner and you enjoy learning/working with software and technology

• Excellent attention to detail

• Reliable and punctual, take pride in owning your responsibilities, contributing to the team and leading by example

The Director of Operations role requires:

• 5+ years of experience in a commercial real estate environment – lending or loan brokerage experience highly preferred

• Experience‐based knowledge of CRE terminology, concepts, and transaction processes

• Strong technological, design, and MS Office skills

• Superior writing, editing and proofreading skills

• Ability to multi‐task and prioritize workflow in a fast-paced, dynamic environment

• Bachelor’s degree preferred

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