Job Description

What it means to be a Certified/Registered Medical Assistant with Us

We value our families we serve, our communities and our team members. As a CMA/RMA, you will assist medical providers in providing the highest level of quality patient care to include patient work-up, lab collection and procedures within your scope of practice. These duties are performed in accordance with federal, state and local regulations along with established priorities and procedures of the practice.

Our Mission

At our offices, we do our best each day to provide high quality, compassionate health care to the families in our communities, treating each child as our own. Our staff and providers strive to make each encounter pleasant and informative while respecting the time and individual needs of our patients and families.

Benefits that Matter!

• Paid Time Off
• Matching 401K
• Annual Merit Increases
• Mental Health and Counseling Programs
• Dental and Orthodontic Coverage
• Vision Insurance
• Health Care with Low Premiums
• Short-term Disability
• Access to Virtual Health & Wellness

What a day looks like as a Certified/Registered Medical Assistant

1. Job Tasks

• Escort patients to exam rooms, interviews patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient’s chart.
• Instructs patients about medications and special diets as instructed by the medical provider.
• Explains treatment procedures to patients.
• Prepares patients for examination.
• Assists the physician during patient exams.
• Collects and prepares laboratory specimens.
• Performs basic laboratory tests.
• Keep exam rooms stocked with adequate medical supplies, maintain instruments, prepare sterilization as required.
• Prepares and administers medications as directed by the physician.
• Performs blood collection following established procedures and utilizing universal precautions in accordance with OSHA standards.
• Removes sutures and changes dressings.
• Maintain all logs and required checks in accordance with assigned duties. (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.).
• Process messages from patients and front office staff to providers.
• Meets position requirements and performs essential functions.
• Completes all mandatory training as required.
• Performs other duties as assigned.

2. Quality & Customer Satisfaction

• Demonstrates commitment to superior customer experiences with a service-oriented attitude.
• Collaborates with others to coordinate care, resolve concerns, and address the needs of patients, family members, physicians and employees.
• Considers patient and employee safety. Takes initiative to identify and eliminate risks.
• Respects and considers patient rights to privacy and complies with all HIPAA guidelines for maintaining confidentiality.

3. Interpersonal Skills

• Communicates professionally and appropriately at all times.
• Builds strong working relationships with co-workers and other staff while recognizing individual talents and perspectives.
• Identifies, analyzes and solves problems.

4. Accountability and Productivity

• Accepts responsibility for decisions and actions.
• Utilizes appropriate resources to effectively and successfully execute responsibilities.
• Adheres to regulatory and company policies and procedures.

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