Job Description

Position Overview

SwiftAid Transport is seeking reliable, compassionate, and professional drivers to provide safe, timely, and respectful non-emergency medical transportation (NEMT) services.

This role is not a typical driving job . Drivers are responsible for assisting passengers who may be elderly, disabled, or medically vulnerable. The ideal candidate understands the importance of punctuality, patience, and professionalism in every interaction.

Key Responsibilities

• Safely transport passengers to and from medical appointments, facilities, and residences
  

• Assist passengers with entering and exiting the vehicle, including wheelchair securement
  

• Operate wheelchair-accessible vehicles (WAV) safely and correctly
  

• Maintain strict adherence to scheduled pickup and drop-off times
  

• Communicate effectively with dispatch regarding trip status, delays, or issues
  

• Perform pre-trip and post-trip vehicle inspections
  

• Maintain cleanliness and sanitation of the vehicle at all times
  

• Provide courteous, respectful, and compassionate service to all passengers
  

Preferred Qualifications (STRONG ADVANTAGE)

• Prior experience in Non-Emergency Medical Transportation (NEMT)
  

• Experience assisting elderly or disabled individuals
  

• CPR (Cardiopulmonary Resuscitation) and/or First Aid certification
  

• Passenger Assistance Safety and Sensitivity (PASS) certification
  

• Wheelchair securement training
  

Physical Requirements

This position requires:

• Ability to lift, push, and stabilize passengers and mobility equipment
  

• Ability to bend, kneel, and assist with securement systems
  

• Ability to sit for extended periods while driving
  

Work Expectations

Candidates must be comfortable with:

• Working with passengers who may have physical or cognitive limitations
  

• Maintaining strict punctuality (late arrivals affect patient care)
  

• Following structured procedures and compliance requirements
  

• Handling unexpected delays or schedule changes professionally
  

Compensation

• $22 – $25 per hour (based on experience and qualifications)
  

• Opportunities for growth and advancement as SwiftAid Transport expands
  

Ideal Candidate Profile (CULTURE)

We are looking for individuals who are:

• Dependable and punctual
  

• Patient and compassionate
  

• Professional in appearance and communication
  

• Safety-focused at all times
  

• Coachable and willing to learn
  

Disqualifiers 

Applicants may not be considered if they:

• Have a history of unsafe driving
  

• Are unable to pass background or drug screening
  

• Are unwilling to assist passengers physically
  

• Demonstrate unreliable availability or poor communication
  

• Are not aligned with a service-oriented mindset
  

Requirements

Minimum Requirements (NON-NEGOTIABLE)

Applicants must meet ALL of the following criteria :

• Valid New York State Class E Driver’s License
  

• Clean driving record (no serious violations)
  

• Ability to pass background check and drug screening
  

• Ability to safely assist passengers with mobility needs
  

• Strong communication and interpersonal skills
  

• Reliable transportation to and from work
  

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