Position Overview
SwiftAid Transport is seeking reliable, compassionate, and professional drivers to provide safe, timely, and respectful non-emergency medical transportation (NEMT) services.
This role is not a typical driving job . Drivers are responsible for assisting passengers who may be elderly, disabled, or medically vulnerable. The ideal candidate understands the importance of punctuality, patience, and professionalism in every interaction.
Key Responsibilities
Safely transport passengers to and from medical appointments, facilities, and residences
Assist passengers with entering and exiting the vehicle, including wheelchair securement
Operate wheelchair-accessible vehicles (WAV) safely and correctly
Maintain strict adherence to scheduled pickup and drop-off times
Communicate effectively with dispatch regarding trip status, delays, or issues
Perform pre-trip and post-trip vehicle inspections
Maintain cleanliness and sanitation of the vehicle at all times
Provide courteous, respectful, and compassionate service to all passengers
Preferred Qualifications (STRONG ADVANTAGE)
Prior experience in Non-Emergency Medical Transportation (NEMT)
Experience assisting elderly or disabled individuals
CPR (Cardiopulmonary Resuscitation) and/or First Aid certification
Passenger Assistance Safety and Sensitivity (PASS) certification
Wheelchair securement training
Physical Requirements
This position requires:
Ability to lift, push, and stabilize passengers and mobility equipment
Ability to bend, kneel, and assist with securement systems
Ability to sit for extended periods while driving
Work Expectations
Candidates must be comfortable with:
Working with passengers who may have physical or cognitive limitations
Maintaining strict punctuality (late arrivals affect patient care)
Following structured procedures and compliance requirements
Handling unexpected delays or schedule changes professionally
Compensation
$22 – $25 per hour (based on experience and qualifications)
Opportunities for growth and advancement as SwiftAid Transport expands
Ideal Candidate Profile (CULTURE)
We are looking for individuals who are:
Dependable and punctual
Patient and compassionate
Professional in appearance and communication
Safety-focused at all times
Coachable and willing to learn
Disqualifiers
Applicants may not be considered if they:
Have a history of unsafe driving
Are unable to pass background or drug screening
Are unwilling to assist passengers physically
Demonstrate unreliable availability or poor communication
Are not aligned with a service-oriented mindset
Minimum Requirements (NON-NEGOTIABLE)
Applicants must meet ALL of the following criteria :
Valid New York State Class E Driver’s License
Clean driving record (no serious violations)
Ability to pass background check and drug screening
Ability to safely assist passengers with mobility needs
Strong communication and interpersonal skills
Reliable transportation to and from work
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