Job Description

About the Role

Delphi Healthcare is seeking a highly organized and proactive Executive Assistant / Scheduler to support our Chief Executive Officer and operational teams. This role is ideal for someone who thrives in a fast-paced healthcare environment, enjoys multitasking, and takes pride in maintaining structure, communication, and efficiency across multiple priorities.

Key Responsibilities

Executive & Administrative Support

• Manage and coordinate executive calendars, meetings, and logistics
• Prepare presentations, reports, and meeting materials
• Serve as a primary point of contact while handling confidential information with discretion
• Screen and route incoming communications to appropriate stakeholders

Provider Scheduling & Coordination

• Coordinate schedules for Emergency Department and Hospitalist physicians and APPs across multiple sites
• Balance provider availability, time-off requests, and operational needs
• Ensure proper shift coverage and alignment with organizational goals
• Maintain fair and structured scheduling practices
• Build strong relationships with providers to support effective communication

Patient Satisfaction & Follow-Up

• Conduct patient satisfaction calls using structured questionnaires
• Accurately document feedback and escalate concerns or trends
• Provide a professional and empathetic patient experience
• Assist with reporting for monthly and quarterly reviews

Chart Completion Management

• Monitor and track open charts to ensure timely provider completion
• Follow up with physicians and APPs via phone, email, and text
• Maintain accurate tracking systems and documentation

Travel & Logistics

• Coordinate travel arrangements for providers
• Manage changes and ensure alignment with schedules

Events & Project Coordination

• Support hospital events, donor relations, and external engagements
• Track project timelines, action items, and deadlines
• Communicate updates with internal teams and partners

Qualifications

• Bachelor’s degree preferred (new graduates encouraged to apply)
• 1–2 years of administrative or scheduling experience preferred
• Healthcare scheduling experience is a plus
• Strong organizational, communication, and time-management skills
• Ability to multitask and thrive in a fast-paced environment
• High attention to detail and problem-solving ability
• Proficiency in Microsoft Office (Excel and PowerPoint preferred)

What We Offer

• Competitive hourly pay ($22–$25/hour)
• Full benefits package including:
• Health, dental, and vision insurance
• 401(k)
• Paid time off

Equal Opportunity Employer

Delphi Healthcare is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and do not discriminate based on any legally protected status. Reasonable accommodations will be provided for qualified individuals with disabilities.

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