Zirtual is a work-life balanced company that offers law firms practice area specific, experienced virtual paralegals. Our US-based paralegals strive to meet and exceed attorney-client needs and expectations. Zirtual offers paralegals in every practice area and state, both transactional and litigation.
Our paralegals are vital members of Zirtual. The paralegal is the main point of contact with their assigned client(s) and will work independently with the law firms. The paralegal will receive support from their assigned Account Supervisor, who will assist the paralegal & law firm relationship with plan modifications, questions, feedback on quality, delegation and collaboration best practices, and more.
The paralegal will provide a high-level professional service by working on tasks and projects as assigned by the client, and ensuring they are executed on time and to the highest level of quality. The paralegal is responsible for being the main point of contact for their assigned client(s), and being familiar with each clients’ needs and preferences.
The paralegal must have consistent and proactive communication with clients and the Account Supervisors. Paralegals are expected to be available for clients during business hours as agreed upon with each client, but around-the-clock availability is not expected. Paralegals ensure time is entered on a daily basis using a provided tool, respond to all communication within a mutually established response time expectation tailored to each client’s needs, maintain detailed and up-to-date client profiles, and follow Zirtual's best practices for success.
Job Overview
Paralegals within Zirtual’s Paralegal Division are custom matched based upon the client’s specific needs, practice areas and state. The outlined tasks below will vary based on each client and practice area. When reviewing, please consider those tasks applicable to your specialty.
In general, paralegals are expected to have a minimum of 3 years of experience handling the below outlined duties.
When offered a client, you will be provided with a Statement of Work that outlines the pay rate for the specific client as well as any area specific additions. While paralegals may be asked to handle legal assistant tasks, the rate will be outlined in the provided Statement of Work.
PARALEGAL SUPPORT
Areas of Practice
LEGAL ASSISTANT SUPPORT
File & document management
Organizational support
Boilerplate document drafting such as notice of deposition, notice of representation, cover letters, etc.
eFile with state courts and local entities
Coordinating with third parties, obtaining hearing or meeting dates, etc.
Basic client relationship management
Request and gather forms, documents and basic information
Email & calendar management
Creating new matters in case management softwares
Creating exhibit charts and other organizational charts
Coordinating signings, depositions, etc.
Attend meetings/take notes
Additional standard virtual assistant-type work
More: Depending on your practice area, this list may not be exhaustive
_ Skills and Attributes _
Virtual paralegals are expected to conduct themselves in a professional manner at all times, cognizant of the nature of the business relationship and customer service expectations.
Virtual paralegals should be:
Qualifications:
Minimum 3 years of experience handling paralegal work as outlined above (ideally a steady three years in your practice area(s))
Experience working remotely
Home office set up, reliable computer, WiFi, phone
Extensive experience within case/transaction management and drafting softwares (practice area dependent)
Experience with standard office softwares, Microsoft 365 products, Google, etc.
Available during business hours Monday-Friday, unless otherwise arranged based on specific client needs and tasks.
Preferred working independently at least part-time
COMPENSATION & BENEFITS
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