Job Description

Overview of the role:

The Manager of Hospital Billing provides operational leadership for all hospital billing activities. This role supports managed services operations, working closely with leadership to ensure billing accuracy, compliance, and performance excellence. The Manager will oversee day-to-day operations, lead staff, and collaborate on initiatives that drive revenue cycle success. This position requires onsite presence to maintain strong communication and accountability.

This position requires candidates to be local to, or open to relocating to the greater Annapolis, Maryland Area and is an onsite position.

Key job duties:

• Manage hospital billing teams to ensure timely and accurate claim submission and follow-up.
• Partner with leadership to implement strategies that align with revenue cycle objectives.
• Monitor hospital billing performance metrics, identify issues, and implement corrective actions to meet KPIs.
• Ensure compliance with all federal, state, and payer regulations governing hospital billing.
• Collaborate with internal and client stakeholders to resolve escalated billing issues and improve workflows.
• Support staff development through training, coaching, and performance evaluations.
• Assist with technology initiatives, including Epic optimization, to enhance hospital billing processes.
• Contribute to resource planning and operational improvements to achieve departmental goals.

Required Skills:

• Education : Bachelor’s degree required.
• Experience : 6–8 years of experience in healthcare billing operations, including at least 3 years in a leadership capacity.
• Authorization : Current permanent U.S. work authorization required.
• Technical Skills : Strong knowledge of hospital and professional billing processes; experience with Epic or similar electronic health record systems preferred.
• Competencies : Proven ability to analyze performance metrics, manage teams, and implement process improvements to drive revenue cycle success.

Preferred Skills:

Strategic & Analytical Capabilities

• Advanced Data Synthesis: The ability to not only monitor Key Performance Indicators (KPIs) but to synthesize complex data sets to implement recommendations that result in measurable organizational change.
• Workflow Optimization: Experience in driving standardization and continuous improvement initiatives across complex health system environments.
• Budgetary Collaboration: Experience participating in annual system-wide budget preparation and managing multi-workstream performance improvement projects.

Leadership & Soft Skills:

• Change Management: A demonstrated ability to lead through transitions, such as moving from a hospital-managed model to a managed services/outsourced model.
• Collaborative Influence: The professional "polish" required to influence key stakeholders, including both client-side and internal senior leadership.
• Mentorship & Coaching: A strong track record of building talent, specifically in developing professional and technical skill sets in subordinate staff.

Job Tags

Similar Jobs