Insight Global is seeking a Customer Service Representative for a high‑growth, customer‑focused organization leveraging modern, video‑enabled support. This individual will serve as the front line of customer experience, providing white‑glove service through video, voice, and chat interactions. The ideal candidate is empathetic, technically capable, and confident on camera, with the ability to guide customers through troubleshooting while creating a positive, reassuring experience. This role operates in a fast‑paced, quality‑driven contact center environment and offers strong coaching, development, and growth opportunities.
Day‑to‑Day:
This position is a 9-month contract-to-hire with an hourly rate between $20-22/hr dependent on experience
REQUIRED SKILLS AND EXPERIENCE
NICE TO HAVE SKILLS AND EXPERIENCE
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