Customer Service Coordinator Job at Total Quality Logistics, San Antonio, TX

bzhrck9ueHNoTHV6TVd0MWQwSklhTVBT
  • Total Quality Logistics
  • San Antonio, TX

Job Description

About the role:

As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject matter expert in a specific mode of transportation (ex. Full-truckload, Less-Than-Truckload, Drayage) to support daily shipment activities. You will be the be the go-to-support for our sales reps, directly helping grow the company.

What’s in it for you:

  • Compensation starting at $16.50/hr.
  • Comprehensive benefits package
  • Health, dental and vision coverage
  • 401(k) with company match
  • Perks including tuition and training reimbursement, employee discounts, and financial wellness planning
  • Advancement opportunities with structured career paths
  • Employee referral bonus opportunities
  • Certified Great Place to Work with 900+ lifetime workplace award wins

What you’ll be doing:

  • Become the subject matter expert on all administrative tasks related to your aligned account(s)
  • Document and manage all tasks in our internal systems
  • Schedule appointments and help coordinate shipments from pickup to delivery
  • Help resolve shipping issues with a high level of professionalism
  • Provide excellent customer service to internal and external stakeholders
  • Support with billing and payment processing as needed

What you need:

  • 1+ year customer service experience preferred
  • Hall of fame work ethic with a history of excellent attendance
  • Strong verbal communication skills – face to face and over the phone
  • Proficient in Microsoft Office, including Word, Excel, and Outlook
  • Ability to take ownership of responsibilities and see tasks through completion

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

Job Tags

H1b, Work at office

Similar Jobs

Hyatt Hotels

Front Office Agent $17/hr| Benefits Include: Paid Vacation, Free Room Nights and MANY MORE Job at Hyatt Hotels

 ...Assistance ~ Tuition Reimbursement ~ Employee Stock Purchase Plan ~ Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more The Hyatt Place Experience. Hyatt hotels have long been known for going beyond simple accommodations to create... 

Tactibit Technologies LLC

Python Developer Job at Tactibit Technologies LLC

 ...team of hands-on professionals dedicated to solving problems and developing innovative solutions in support of our customers' critical...  ...commitment to excellence in everything we do. About the Python Developer position We are looking for a talented Developer with... 

DermaVe Spa

Travel Sales Manager Job at DermaVe Spa

 ...Job Title: Travel Sales Manager Job Type: Full-Time Employment Classification: Independent Contractor (1099) Compensation: $3,500 monthly base + commission Travel: Required (Nationwide) Role Overview We are seeking a results-driven Travel Sales... 

Filly Flair Online Clothing Retailer

Photographer Job at Filly Flair Online Clothing Retailer

 ...PHOTOGRAPHER This position will be responsible for the product photography, lifestyle photography, photoshoot set, photoshoot direction, and equipment management. A successful candidate must be self-motivated, comfortable working independently, be able to work under... 

Drexel Building Supply

Order Picking Specialist Job at Drexel Building Supply

 ...Rate: Percentage of orders picked with zero errors. Velocity: Completing high number of order lines picked per hour. Quality Control: Ensuring minimal number of loading-related product damages. Workload Driver: The primary workload metric is the total sales order...