Job Description

Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life?

Hope Services is Silicon Valleys leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels..

>>>>> 2025 Winner of Mercury News Best in Silicon Valley <<<<<

>>>>> ASPIRE to Excellence CARF Accredited <<<<<

>>>>> 2024 Great Nonprofits Top-Rated Nonprofit <<<<<

>>>>> Four-star Charity Navigator <<<<<

>>>>> 2024 Candid Gold Seal of Transparency <<<<<

Salary Range: $5,980.00 - $8,755.00 per month commensurate with experience and qualifications

Summary

Manages the full functions of the Employment Media & Community Connections program. Provide multiple services to consumers at multiple locations. Supervision and staff development, program planning, and implementation to meet agency, program and consumer goals. Develop community awareness and facilitate inclusion of persons with disabilities into the community. Provides budget development, fiscal management, and grant management.

Essential Functions

The following responsibilities represent the essential functions of the position. An employee in this classification is responsible for carrying out the following functions:

1. Provide leadership in program and business development. Write service

designs; make recommendations for new businesses, programs and

services.

2. Develop and manage departmental budgets for assigned services or

programs. Monitor and analyze monthly reports of income and expense

to assure targets are maintained.

3. Oversee all personnel actions including hiring, evaluation, training,

discipline and terminations. Provide training, development, and

orientation of staff.

4. Oversee and assure quality of service and business operations of home

department as well as external business operations as assigned or

developed in service center jurisdiction. Manage special projects.

5. Develop and maintain external relationships with funders, families and

other agencies/businesses. Conduct tours and perform presentations as

needed.

6. Attend management, board and committee meetings, directs regular

departmental staff meetings. May lead Agency wide task force or special

projects.

7. Assures compliance with Agency policies and procedures, and Agency

wide safety programs. Leads the implementation of the program safety

program.

8. Acts as a resource for other programs/departments, staff and the

community in area of concentration and /or expertise.

9. Develops program manuals, brochures and publications.

10. Provides direct service in program operations as needed to assure

adequate staffing ratios.

11. Acts as a mandated abuse reporter.

12. Performs other duties as assigned to assure efficiency of program.

Qualifications Required

Bachelors Degree in human services plus four years of supervisory experience working with people with disabilities in a rehabilitation environment, or an approved equivalent combination of experience and education.

Some positions may require specific credentials, certification and/or license.

Required Knowledge and Skills

1. Proficiency in MS Word, Excel, database and spreadsheet

2. Ability to communicate effectively, both verbal and in writing, and

provide excellent customer service.

3. Ability to provide leadership, guidance and direction toward program and

agency goals and vision, and facilitate quality delivery of services and

products to a wide range of internal and external customers.

4. Knowledge of the principles of management, supervision, planning,

fiscal management, fair employment practices, regulations, safety, health

and client rights

5. Knowledge of relevant legislation and regulations.

6. Knowledge of rehabilitation and program development, relevant

legislation, rules and regulations.

7. Ability to work independently and as a team member, relate to

individuals with disabilities and their families, represent HOPE in the

social, business and community environment in which the agency

functions.

Environmental Conditions

An enclosed office environment. Considerable amount of time spent sitting, using a computer station, periods of intense concentration, using the telephone, paperwork. Time spent in meetings, travel to various work site locations throughout three counties. Some exposure to outdoor weather conditions.

Positions connected to a production environment are also exposed to times of fast paced activity, loud noise and to dust and airborne particles.

Do you have what it takes to make a difference? Inspire and be inspired! Hope Services takes immense pride in maximizing our employee engagement. Will you join us??

Visit to find out more about us and the people we serve.

Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees not regardless of, but with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status.

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