Job Description

The Retail IN2WORK Manager for Oklahoma Department of Corrections will assist in leading the implementation and ongoing support of IN2WORK and additional Retail and Workforce Development Programs across the corrections line of business. 

About IN2WORK:

IN2WORK (I2W) is a vocational training program opportunity for people who are currently incarcerated. The IN2WORK program aims to help reduce recidivism by providing students with the opportunity to learn transferable, foundational food service, warehouse, and retail job skills through a comprehensive curriculum requiring classroom and hands-on training. Students receive a nationally recognized certification upon completion of the program, a key differentiator when looking for employment after release. The IN2WORK program, along with other Retail and Workforce Development Programs, is designed to prepare individuals for successful reentry by developing workplace readiness, accountability, and practical skills aligned to food service, warehousing, commissary, and retail operations. These programs support Aramark’s commitment to education, career readiness, and public safety across the Corrections line of business.

The main purpose of IN2WORK and related retail programs is to teach students how to function in a workplace setting and work as a team, leading to an increase in public safety and a decrease in future victimization. Students learn accountability and responsibility through disciplined classroom and hands-on training. By building competent and confident graduates, these programs set students up for success upon reentry. Learn more here at 

Job Responsibilities

The Retail IN2WORK Manager will orient and support new program instructors to ensure consistency, quality, and adherence to program KPI’s year over year. Track and report program progress to program support teams. Support program graduates with reentry, scholarship, and employment opportunities (pre- & post-release). Provide operational and programmatic support for food service, warehouse, commissary, and retail operations at the component level.

Specific duties include:

• Partner with operations to implement new programs and align existing IN2WORK and retail-focused programs with overall business and workforce development goals.
• Facilitate orientation and initial training for IN2WORK and retail program instructors and support ongoing instructor development.
• Support the implementation, sustainability, and expansion of IN2WORK and other retail and workforce development programs across facilities and districts.
• Partner with program support teams to remain current on program updates, requirements, and performance metrics; attend weekly/monthly district and regional meetings as required.
• Deliver onsite and virtual training sessions for IN2WORK Warehouse, retail skills training, and RISE Up/OSHA 10 General Industry certification programs.
• Manage and maintain monthly program materials and training inventory for IN2WORK and retail-related coursework.
• Assist in maintaining databases of program participants and graduates across all locations.
• Support and collaborate with community partners, employers, and workforce organizations to promote program awareness and help graduates secure employment opportunities upon release.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Strong interpersonal skills, a self-starter, confident in his/her abilities, self-motivated and detail oriented with the ability to effectively manage people and drive results without formal influence.
• Committed, results-driven leader who can make an impact; takes initiative, makes things happen, accepts accountability, and has a “can do” attitude; sense of urgency when needed.
• Strong communication skills: oral and written, plus the ability to communicate appropriately with a wide range of people and behavior styles.
• Show sound judgment when working with confidential employee, client, and Aramark information.
• Ability to learn quickly, adapt to new situations, anticipate needs and plan ahead.
• Ability to work independently and effectively in a team setting.
• Well-honed ability to multi-task and prioritize; lead varied teams and manage high volume of workflow.
• Demonstrated ability to lead without formal authority and build influence through logical and convincing decision-making.
• Process oriented, with an exceptional eye for detail; diligent and sensitive to tight deadlines
• Proven track record of developing and successfully managing initiatives and strategies.
• Consistent track record of meeting and exceeding performance goals.
• Proven proficiency with the following computer applications: Word, Excel, Adobe and PowerPoint; Smartsheet, a plus.

Education

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