Call Center Representative Job at Coforge, Augusta, GA

cWM0cVBIRmdoN0t3TldSd2QwTkVhTUhRS0E9PQ==
  • Coforge
  • Augusta, GA

Job Description

Job Title: Call Center Representative

Skills: Call center, customer service, retention, sales

Experience: 1 year

Job Location: Augusta, Georgia

Onsite role and Full time

We at Coforge are hiring for call center agents with the following skillset:

  • Promote and retain products and services.
  • Experience in customer retention or sales.
  • Prior experience in a call center environment is required.
  • Deliver excellent customer service over the phone.
  • Negotiate and process save/service order requests from customers.
  • Interact with customers patiently, tactfully, and efficiently.
  • Clearly explain applicable fees and adjustments to customers.
  • Offer product and service options tailored to customer needs.
  • Demonstrate active listening skills.
  • Follow structured call flows to enhance the customer experience.

Job Tags

Full time

Similar Jobs

OtherSide Entertainment

Lead Game Designer Job at OtherSide Entertainment

 ...Who We Are OtherSide Entertainment is an independent game studio with offices in Concord, MA, and remote staff throughout North America...  ...around them in significant ways. If you are a Lead Game Designer who wants to stretch your design muscles, help build a brand new... 

Nexify Infosystems

Python Backend Developer (Local to California Only) Job at Nexify Infosystems

 ...Role : Python Backend Developer (Local to California Only) Experience: 10+ Years Location: San Ramon, CA Day 1 Onsite (5 Days a week) Duration : Longterm Domain: Investment Banking, Portfolio Management and Trade cycle. 1st round of interview: Virtual... 

Pride Health

Medical Staff Coordinator Job at Pride Health

 ...Job Title : Medical Staff Coordinator Location Houston, Texas (77030) Length of Assignment 3 Months (Possibility of Extension...  ...-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance,... 

Mains'l

Direct Support Professional (DSP) Job at Mains'l

 ...of support ~ Full-Time and Part-Time Options available ~ Consistent, Predictable Scheduling Why Mainsl Services? We know DSP roles matter. We work hard to create an environment where you feel supported. Small, consistent teams Responsive supervisors... 

Ashley | The Wellsville Group

Selling Sales Manager Job at Ashley | The Wellsville Group

 ...the floor, thrives on winning, and naturally steps into leadership keep reading. At The Wellsville Group, we dont believe in managers who sit in the office. Our best leaders are in the actioncoaching, selling, and building high-performing teams in real time. As...